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Artificial Intelligence at Barclays – Two Use Cases

Emerj - AI Research
Jun 30, 2025 10:00
Riya Pahuja
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Summary

Barclays, a major global bank, is leveraging artificial intelligence to enhance its operations, as highlighted by two key use cases in its recent update. The bank’s AI initiatives aim to improve efficiency and customer service, reflecting the growing adoption of AI in the financial sector. This underscores AI’s expanding role in transforming traditional banking processes and driving business growth.

Barclays is a leading British universal bank with a diversified portfolio serving retail and wholesale customers globally. The bank employs over 100,000 people worldwide, reflecting its significant global footprint and scale. In its most recent financial results for Q1 2025, Barclays reported £7.7 billion as total income, up 11% year-on-year. Barclays’ approach to AI centers […]
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