How GCCs are driving enterprise innovation beyond cost arbitrage with the help of AI

Analytics Insight

Aug 13, 2025 10:19

Saket Newaskar

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Summary

Global Capability Centers (GCCs) are leveraging AI to drive enterprise innovation beyond traditional cost-saving measures, enabling advanced automation, data-driven decision-making, and enhanced customer experiences. This shift positions GCCs as strategic hubs for digital transformation, highlighting AI's growing role in reshaping business models and operational efficiencies across industries.

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