Stop Hertz's AI Rental Car Damage Scanners from Screwing You
Summary
The article discusses concerns over Hertz's use of AI-powered scanners to detect rental car damage, which may inaccurately flag customers for pre-existing issues and lead to unfair charges. It highlights the need for transparency and accountability in deploying AI systems that directly impact consumers, emphasizing the broader implications for trust and fairness in AI-driven decision-making.