9 things you shouldn't use AI for at work

ZDNet - Artificial Intelligence
Aug 1, 2025 12:18
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Summary

The article highlights nine areas where using AI at work can be risky, such as providing legal advice or handling sensitive customer interactions, due to potential inaccuracies and ethical concerns. It underscores the importance of setting clear boundaries for AI deployment to prevent operational disruptions and maintain trust. This reflects a growing need for responsible AI integration in the workplace.

AI can boost productivity, but it can also derail your entire operation. From fake legal advice to customer service nightmares, here are nine places AI doesn't belong at work.